Terms and conditions

1. General Provisions
1.1. These e-shop rules (hereinafter referred to as the Rules) are a legally binding document for the Buyer and the Seller (hereinafter referred to as the Seller), which establishes the rights and obligations of the Parties.
1.2. The Seller reserves the right to change, amend, or supplement these Rules at any time. The Buyer shall be informed of any changes to the Rules on the website of the online store.

2. Conclusion of the Purchase and Sale Agreement
2.1. The purchase and sale agreement between the Buyer and the Seller shall be deemed concluded when the Buyer places an order for goods in the online store after having read these Rules.

3. Rights of the Seller
3.1. In the event of important circumstances, the Seller may temporarily or completely suspend the operation of the online store without prior notice to the Buyer.
3.2. If the Buyer attempts to interfere with the operation, stability, and security of the online store or violates their obligations, the Seller has the right to restrict or suspend their access to the online store without warning.

4. Seller’s obligations
4.1. The Seller undertakes to provide access to the services of the online store, the terms and conditions of which are set out in these Rules.
4.2. The Seller undertakes to deliver the goods purchased by the Buyer in the manner of delivery chosen by the Buyer, based on the conditions set out in these Terms and Conditions of Sale.
4.3. If, due to unforeseen circumstances, the Seller is unable to deliver the goods ordered in the online store, the Seller has the right to terminate the Purchase and Sale Agreement after informing the Buyer. The Seller may offer a similar product. If the Buyer refuses, the Seller undertakes to refund the money paid within 3 working days.
4.4. If the Buyer exercises the right provided for in clause 5.2 of the Rules, the Seller undertakes to refund the Buyer the money paid within 5 (five) working days from the date of receipt of the returned goods.
4.5. The Seller may not refund the Buyer the amount paid until the goods are returned to the Seller or until the Buyer provides proof that the goods have been sent to the Seller, whichever occurs first.

5. Buyer’s rights
5.1. The Buyer has the right to purchase goods in the online store in accordance with these Rules.
5.2. The Buyer has the right to withdraw from the contract of sale of goods concluded in the online store by notifying the Seller in writing no later than within 14 (fourteen) calendar days from the date of delivery of the goods.
5.3. The Buyer may exercise the right referred to in clause 5.2 only if the goods have not been damaged or their appearance has not changed significantly, and if they have not been used.

6. Buyer’s obligations The Buyer must pay for the purchased goods and accept them in accordance with the procedure set out in these Rules.
6.2. If the Buyer refuses to accept the goods upon delivery without good reason, the Buyer must cover the costs of returning the goods at the Seller’s request.
6.3. Upon delivery of the goods to the Buyer, the Buyer must check the condition of the shipment and the goods together with the Seller or the person who delivered the shipment.
6.4. By using the online store, the Buyer confirms that they agree to these terms and conditions of sale and must comply with them.

7. Prices of goods
7.1. The prices of goods in the online store are indicated in euros. Prices are indicated without VAT. Upon confirmation of the order, a delivery fee is added to the total amount of the goods, if applicable.

8. Ordering and payment for goods
8.1. When visiting the online store, the buyer selects the goods they like and adds them to their shopping cart. After filling the shopping cart, the Buyer enters the personal data necessary for the order to be fulfilled: their first name, last name, address to which the goods will be delivered, telephone number, and additional information that may be important for the delivery of the ordered goods. The Buyer confirms that they have read these rules and confirms the order.

9. Delivery of goods
9.1. When ordering goods, the Buyer must specify the exact delivery address.
9.2. The buyer must accept the goods himself. If the buyer is unable to accept the goods himself, but the goods are delivered to the address specified by the buyer, the buyer has no right to make claims regarding the delivery of the goods to the wrong person.
9.3. The Seller shall deliver the goods to the Buyer in accordance with the terms specified in the product descriptions.
9.4. The characteristics of all goods sold are specified in the description of each product. The Seller shall not be liable for the fact that the color, shape, or other parameters of the goods in the online store may not correspond to the actual size, shape, and color of the goods due to the characteristics of the monitor used by the Buyer.
9.5. If the Buyer refuses the purchase and sale agreement, all amounts paid by the Buyer shall be refunded, including the delivery costs paid by the Buyer.

10. Returning stuff
10.1. You can return good-quality stuff within 14 days of getting it. If you get something that’s not up to scratch, we’ll fix it, swap it, or give you your money back, following the rules in the Civil Code of the Republic of Lithuania.
10.2. When returning goods, the following conditions must be met:
10.2.1. The returned goods must be in their original, undamaged packaging (this point does not apply in the case of returning defective goods);
10.2.2. The goods must not be damaged by the Buyer;
10.2.3. The goods must be unused and must not have lost their commercial appearance: labels must not be damaged, protective films must not be removed, etc. (this point does not apply in the case of returning defective goods);
10.2.4. The returned goods must be in the same condition as when received by the Buyer (this point does not apply in the case of returning defective goods);
10.2.5. The Seller has the right to refuse to accept goods returned by the Buyer if the conditions for returning goods have not been met;
10.2.6. Goods shall be returned in the manner specified by the Seller within 14 (fourteen) days from the date of receipt of the goods (this clause does not apply in the case of defective goods – in such a case, the goods shall be returned within the statutory warranty period);
10.3. The return and exchange of goods of satisfactory quality shall be carried out in accordance with Article 6.22810(1) of the Civil Code;
10.4. Money paid for goods accepted by the Buyer but later refused shall be refunded to the Buyer’s account no later than within 5 (five) days from the date of return of the goods to the Seller, unless the Seller and the Buyer agree otherwise.

11. Final provisions
11.1. These Rules are drawn up in accordance with the laws of the Republic of Lithuania.
11.2. These Rules and the relations between the Parties with regard to these Rules shall be applied and interpreted in accordance with the laws of the Republic of Lithuania.
11.3. All disputes arising from the implementation of these Rules shall be resolved through negotiations. If no agreement is reached, disputes shall be resolved in accordance with the procedure established by the laws of the Republic of Lithuania.
11.4. The Parties shall be exempt from their obligations under these Rules if they cannot be fulfilled due to unforeseen circumstances beyond the control of the Parties (Force Majeure).